Legal Disclaimer

Last Updated: October 4, 2026

Please read this Legal Disclaimer carefully before using Floynex Pay. By continuing to use our web platform or mobile applications, you acknowledge and agree to the limitations of liability outlined below.

1. "As Is" and "As Available" Service

The Floynex Pay platform, including all wallet interfaces, ledger mechanics, QR code features, and account profile options, is provided strictly on an **"as is"** and **"as available"** basis. FLOYNEX DIGITAL TECHNOLOGIES LTD makes no warranties regarding continuous availability or absolute error-free system performance.

2. Official Application Distribution & Sideloading Warning

Floynex Pay is distributed officially and exclusively through the Google Play Store. Floynex explicitly disclaims any liability, financial loss, malware infection, or account compromise resulting from users downloading application files (APKs) from unverified third-party websites, social media links, or peer-to-peer sharing networks. Users must verify they are interacting with the official application instance.

3. Absolute Prohibition on Sharing Passwords and PINs

Account security relies heavily on user vigilance. **Floynex explicitly disclaims all financial liability for unauthorized wallet withdrawals or balance loss if you voluntarily share—or negligently expose—your account password, transaction PIN, or login credentials to third parties, family members, or individuals claiming to be Floynex agents or staff.** No representative of Floynex will ever request your secret transaction PIN or password.

4. M-Pesa Integration and Third-Party API Gateway Disclaimer

Floynex Pay integrates directly with Safaricom M-Pesa via live Daraja APIs to handle deposits (C2B Paybill `4050385` / STK Push) and outbound B2C payouts.

**Floynex explicitly disclaims any liability for financial losses or operational delays caused by Safaricom infrastructure failures**, network timeouts, delayed callback responses, or third-party mobile network disruptions.

5. User Input, QR Code Scanning, and Copy-Paste Errors

Our platform features automated data-entry conveniences like QR code scanning and account link copying. **Floynex assumes zero liability for funds sent to the wrong destination due to user error**, incorrect manual typing, or unverified QR scanning.

6. Personal vs. Business Profile Toggling and Tax Disclaimer

Users may toggle between Personal and Business profiles. If you conduct commercial activities via a Business Profile, you are solely responsible for reporting and settling all digital taxes and levies directly with the **Kenya Revenue Authority (KRA)**. Floynex disclaims any tax liability.

7. Limitation of Damages

To the maximum extent permitted under the Laws of Kenya, FLOYNEX DIGITAL TECHNOLOGIES LTD and its directors shall not be held liable for any direct, indirect, or consequential damages—including loss of profits or funds—arising out of user negligence, credential sharing, or third-party disruptions.

8. Contact Information

For legal inquiries, official verification checks, or clarity regarding this Disclaimer, please contact our administrative team:

Email: info@floynexapp.com
Corporate Entity: FLOYNEX DIGITAL TECHNOLOGIES LTD, Goshen Building, Corner 1, Thika, Kenya.